Flexo Healthcare is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our products. Be assured that any information provided by you will only be used in accordance with this policy.

Information we collect

We may collect the following categories of personal and non-personal information:

  1. Personal Information
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Demographic information
    • Payment details (handled securely through trusted third-party providers)
  2. Non-Personal Information
    • IP address
    • Browser type and version
    • Data on website usage (via cookies and analytics tools)
  3. Cookies & Tracking Technologies
    • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, improve our services, and personalize product recommendations. You have the option to adjust your cookie preferences anytime through your browser settings.

How We Use Your Information

We use the collected data to:

  1. Internal record keeping
  2. Process and fulfill your orders
  3. Provide customer support
  4. Improve our website and services
  5. Send new product updates, exclusive offers, or other information that we think may interest you (only if you opt-in)
  6. Screen our orders for potential risk or fraud, and ensure security
  7. We may also use this information to contact you through email or phone numbers for market research purposes.

Data Protection & Security

We are fully committed to protecting the information that we receive and ensuring the confidentiality, security, and integrity of the data stored. By implementing industry-standard security measures, we protect your data from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we advise users to take the necessary precautions while sharing sensitive information online.

Sharing Your Information

We do not sell your personal data. However, we may share it with:

  1. Trusted third-party service providers, such as payment processors and delivery partners to fulfill your orders.
  2. Legal authorities, if required by law or to protect our rights and users’ safety.

Your Rights

  1. Access & Update: You can review or update your data by logging into your account.
  2. Opt-out: You may choose to unsubscribe from any promotional messages or emails at any time.
  3. Data Deletion: You can request the deletion of your data unless required for legal or operational reasons.

Changes to This Privacy Policy

Flexo may update this Privacy Policy from time to time to reflect changes in our practices or for other legal, operational, and regulatory reasons. Any changes will be posted on this page with an updated date of effect.

Contact Us

For any privacy-related queries or concerns, reach out to our Customer Support:

Phone: +91 96258 74237

Email: flexo@flexohealthcare.com

We are here to help you.